Product Overview

Rapidfax is owned by j2 Global Communications along with eFax, Fax.com, Send2Fax, DataOnCall, jConnect and SmartFax amoungst others. RapidFax offers a simple package which can be accessed from your email or the web portal. Signup is easy as there is only one package available: $9.99 per month gets you a toll free number and includes 200 inbound and 100 outbound faxes. They also offer a free trial for 30 days. There is the option of sending and receiving multiple faxes at any one time and faxes can be sent to 2 email addresses.

Feature Set

The RapidFax service allows the user to send and receive faxes through your email and from the website after you have logged onto your account. You can use your existing email account when faxing and Hotmail and other web based email is compatible. Whenever you send a fax Rapidfax will send you a confirmation that the fax was sent, whenever you receive a fax they will notify you via email and you can then open the mail and read the fax using Acrobat reader or you can log onto your account and read it through your web browser. Rapidfax allows for the use of multiple names and numbers with a single account and give you the option of sending to multiple recipients at the same time.

Sending Faxes
There are 2 levels of notification when sending faxes: Acknowledgement and Delivery Status. Faxes can be sent from multiple email addresses, just add each email address to the allowed list in the settings.

Attachment file types

Plugins
none

Recieving Faxes
Faxes are received in either TIFF or PDF format. They are delivered to your online inbox and can be forwarded to upto 2 email addresses if you wish. The frequency of notifications of new faxes can be configured, however, notifications can only be sent to your email address, not to a mobile or pager.

Additional Features
Fax reporting is available through the web portal.

Pricing

RapidFax offers a single package, details of which are below:

Plan	RapidFax Premium Plan
Online fax storage	30 days free, then $0.05 / fax / month
Included pages	300 shared
Overage Cost: Recieving	$0.08
Overage Cost: Sending	$0.08
Emails that can receive faxes	2
Free centralised fax management software
Cost	$9.99 / month

Hidden Cost: Faxes sent to destinations outside the US or Canada are charged in 1 minute increments at RapidFax's current International rate chart.

Additional numbers can be added to the premium plan at a cost of $9.95 per number.

eBilling is available through the web portal.

There are no corporate plans.

Ease of Use

It is easy to use the service provided. This is a no frills simple fax solution which allows faxing from the online portal or from any email client. It is very easy to use but lacks many of the bells and whistles that may make other packages more appealing.

Screenshots

Customer Support

RapidFax offer an online ticketing system for support calls. They also provide a FAQ section and you can call them on a toll free number during office hours or email them.

Countries Available In

	USA		UK		Europe		Asia
	Canada		Australasia		Africa		Other

Fax Number Availability
Toll free 866 and 877 fax numbers are available. Local rate numbers are available in the following states:

Arizona, California, Colorado, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nevada, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington, West Virginia.

Summary

RapidFax is a simple, easy to use faxing solution. There is one package, reasonable support and no frills. There is limited file attachment support and international faxing is not included in the plan. If you live / work in the US and are looking for a fax provider to send faxes within the US and Canada then this is a good option.